This site is operated by Siena Falls, LLC, a Virginia limited liability company. It collects very little, says what it collects, and does not sell any of it. Last updated November 3, 2026.
What we collect, and when
- If you book a call. Your name, email address, and whatever you choose to write in the booking form. Scheduling runs through Calendly, which collects this on our behalf and shows us your selected time and time zone.
- If you fill in a form or a sign-up box. The details you type, such as your name, your email address, and your message. Forms are handled by WPForms and sign-up pop-ups by OptinMonster, both running on this site.
- If you email us. Your email address and what you write.
- If you become a client. Business information you share during intake so the work can be done. It is confidential, used only for your engagement, and never used as an example without your written permission.
- Automatically, on every visit. Anonymous statistics, described under Cookies and analytics below.
This site does not process payment card details. If you engage us, invoicing and payment happen through a separate provider that handles card information directly.
How we use it
- To reply to you, and to schedule and prepare for a call
- To send you what you asked for, and occasional emails if you signed up for them. Every email includes an unsubscribe link.
- To deliver work you have engaged us for
- To understand whether the people who need this work are finding the site
We do not sell, rent, or trade your information, and we do not run advertising.
Who else handles your data
We use a small number of outside services. Each has its own privacy policy.
- WPForms handles contact forms on this site: wpforms.com/privacy-policy
- OptinMonster shows sign-up pop-ups and collects the email address you enter: optinmonster.com/privacy
- Jetpack provides site security and performance tools: automattic.com/privacy
- Calendly handles call scheduling: calendly.com/privacy
- Google Analytics provides anonymous site statistics: policies.google.com/privacy
- Google Fonts supplies the typefaces on this site: policies.google.com/privacy
- Bluehost provides web hosting and server logs: bluehost.com/privacy
We do not share your information with anyone else. If we are ever legally compelled to disclose something, we will tell you unless we are prohibited from doing so.
Cookies and analytics
We use Google Analytics 4 to count visits. It sets cookies in your browser and records your approximate location, your device and browser type, which pages you viewed, and how you arrived. Your IP address is anonymized before it is stored. Google Analytics does not receive your name or email address from us, and we do not connect it to any individual person.
We do not use retargeting or advertising pixels. To opt out of analytics, install the Google Analytics opt-out browser add-on or block cookies in your browser settings. The site works normally either way.
Links we share in emails and social posts sometimes carry a tag after a question mark that tells us which message a visit came from. The tag identifies the message, not you.
Loading fonts from Google Fonts sends your IP address to Google as a normal part of delivering the file. This is how any web font works.
Your rights
Wherever you live, you may ask what personal information we hold about you, ask us to correct or delete it, withdraw consent by unsubscribing, and opt out of analytics. Residents of the EU and UK have further rights under the GDPR, including data portability and the right to complain to a national data protection authority. Residents of California have rights under the CCPA, including the right to know and the right to delete. We do not sell personal information as the CCPA defines it.
To exercise any of these, write to marketing@sienafallsmedia.com. We will respond within 30 days.
How long we keep things
Your email address stays on our list until you unsubscribe. Client project files are kept for six years for tax and professional records, then deleted. Analytics data is held by Google for 14 months and then deleted automatically. You can request permanent deletion of your personal data at any time.
Children
This site is meant for adults. We do not knowingly collect information from anyone under 16. If you believe a child has given us their information, write to us and we will delete it.
Where your data is held
We operate from the United States, and our providers store data on servers in the United States. If you write to us from outside the US, your information will be transferred there.
Changes to this policy
If we make a material change, we will update the date at the top of this page.
Questions
Write to marketing@sienafallsmedia.com.